Refund & Cancellation Policy

Last updated: June 20, 2026

This policy explains how billing, cancellations, and refunds work for WeatherVibe Premium. WeatherVibe's core features — current conditions, radar, severe weather alerts, and the Sun Protection card — are always free and never require a subscription.

1. How You Are Billed

WeatherVibe Premium is a recurring subscription. Depending on where you subscribe, your payment is processed by one of the following:

• On the web (weathervibe.app): payments are handled by our reseller and Merchant of Record, Paddle.com. Paddle issues your receipt and appears on your card or bank statement.
• In the iOS app: payments are handled by Apple through the App Store.
• In the Android app: payments are handled by Google through Google Play.

2. Cancelling Your Subscription

You can cancel at any time. When you cancel, your subscription stops renewing and you keep Premium access until the end of the billing period you have already paid for. You will not be charged again after cancelling.

• Web subscriptions can be cancelled from the link in your Paddle receipt email, or by contacting us (see Section 5).
• App Store / Google Play subscriptions are managed in your device's subscription settings (Apple ID or Google Play account). They cannot be cancelled by us.

3. Refunds for Web Subscriptions

For purchases made on the web through Paddle:

• If you made a purchase in error and contact us in writing within 72 hours of the charge — or within the time required by applicable law, if that period is longer — we will refund the full amount.
• No refunds are provided after 72 hours, except where a refund is required by applicable law.
• Approved refunds are processed by Paddle back to your original payment method, typically within 5–10 business days.

To request a refund, contact us in writing through our support page within the window above, using the email address from checkout and your Paddle receipt or order number.

4. Refunds for App Store & Google Play Purchases

Purchases made inside the iOS or Android apps are controlled by Apple and Google, and their refund policies apply. We are not able to issue refunds for those purchases directly. Please request them through the relevant store:

• Apple: reportaproblem.apple.com
• Google Play: your Google Play subscriptions or the Play Store help center.

5. Contact Us

For any billing, cancellation, or refund question, please use our support page and choose the "Ad or Purchase Concerns" topic. We usually reply within 24 hours.

6. Changes to This Policy

We may update this policy from time to time. The "Last updated" date above reflects the most recent version. This policy is provided alongside our Terms of Service and Privacy Policy.